Information, Advice or Guidance L2 Cert NCFE – Online

Course overview

This is a fully online, self-directed, independent study course with assessor support and guidance. Students must have use of a laptop and must be aged 19+ at the beginning of the academic year (31 August).

Offering clear and accurate information, advice or guidance and knowing what can be shared legally and professionally can greatly improve outcomes for a business. There are some fundamental rules for successful information sharing and ensuring staff are aware of these is key.

For many businesses, being able to offer clear and accurate information, advice or guidance and knowing what can be shared legally and professionally is really important. This course covers communication techniques, interpersonal skills and group interactions, as well as how to store and retrieve information in a way that complies with the law.

 

  • Information, advice or guidance in practice

  • Developing interaction skills for information, advice or guidance

  • Increase understanding of accurate record-keeping, effective signposting and referral

  • Further your personal and professional development

  • Improve your understanding of effective communication techniques

  • Achieve a nationally recognised Level 2 qualification

  • Evidence your competency to employers

  • Further your personal and professional development

  • Learn at a time that suits you without the need to attend college

  • Aged 19+
  • Live in England
  • Must have been in the EU for three years for purposes other than study (and able to provide documentation)
  • Not currently enrolled on an apprenticeship
  • Not completed any part of the course before
  • If aged 19-23 must have a Level 2 qualification

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Course Has Started Enquire Below
  • Flexible start - 31 July 2023
  • 16 Weeks
    • Free
Apply now

Alternatively enrol by phone quoting 5BXBUFAP0R or ask a question

Meet the tutors

We want our learners to feel welcome, safe and at ease when attending our classes, especially if this is your first time attending an adult education class or if you're coming back to education after a break.
If you're interested in one of courses, meet our tutors first! You'll see they have similar passions and interests and, most importantly, the right qualifications to help you make the most of your time and money.