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If you work in customer service, this online course can help you improve your skills and ensure that every customer has a great experience.
Discover lean organisation management techniques and develop an understanding of what it takes to create an efficient and effective team.
Develop your team leading skills and learn how motivate your team to achieve the best results, and how to manage conflict.
If you give information, advice or guidance as part of your role, this course can help you brush up on your skills and make sure you’re aware of the fundamental rules for successful information sharing.
Anyone who works with personal data needs to understand the laws surrounding it. This course will provide you with essential knowledge on data protection compliance and data security.
If you want to learn about equality and diversity in different contexts, this course will give you a great understanding of the different issues affecting society today.
Whether you would like to brush up on your skills or pick up some new ones, this course will give you the knowledge you need to provide high-quality support to the business you work for.
Develop the knowledge and skills needed to deliver tasks that benefit your organisation at an operational level. An ideal starting point if you are new to the people profession, or are working in a support role.
The Level 7 Advanced Diploma in Strategic People Management is for those aspiring to become effective Human Resources practitioners, whether working as managers or consultants in generalist or specialist roles.